Return and Warranty Policy
Our return policy is based on the simple principle of prioritizing customer satisfaction. We maintain a very low rate of returns due to proactive customer service and accurate product information provided before purchase.
If you receive an item that does not match your order, please contact us. We will refund the full amount including shipping charges. Our team is dedicated to putting customer interests first and ensuring a smooth return process.
Product Warranty
All products sold are covered by the respective manufacturer’s warranty. Warranty terms and conditions may vary by manufacturer and product type. Please refer to the documentation that accompanies your product for specific warranty information.
If you have any questions regarding warranties, feel free to contact us. We recommend keeping all product packaging and documentation to assist with any warranty claims. Please note that shipping and service fees are not covered under manufacturer warranties.
Return Information
We offer free returns within 30 days for all new or unused products. Whether you changed your mind or ordered the wrong size, simply follow the steps below to return your product with ease.
- Fill out the returns form and state the reason for returning each item.
- Pack the items in their original, undamaged packaging. Include the completed returns form inside the box.
- Visit our Returns Portal to initiate your return and generate a shipping label.
- Print the label, attach it to the parcel, and drop it off at the nearest pickup point.
Which Orders Can Be Returned to WORLDRACYCLES?
- Products purchased directly from worldracycles.com and shipped to your address must be returned through our Returns Portal.
- Products ordered via Click & Collect must be returned to the respective store with proof of purchase.
Returns Portal
To initiate a return for an item delivered from Worldracycles to your location, please visit our Returns Portal to create a free return label and find a nearby pickup point.
Need help with your return? Contact us at: [email protected]