Delivery Information

We can ship to virtually any address in the world. If you are not satisfied with your purchase, you may return it in an unused and re-sellable condition (including all original packaging and manufacturer’s labels) within 15 days of receipt for a full refund (excluding any shipping charges).

When returning an item for any reason, it is your responsibility to ensure the item reaches us safely. Items returned after 15 days or without proper labeling and packaging may be subject to a restocking fee.

If you are returning an item due to our error, we will cover the return shipping cost (up to a standard first-class recorded delivery). Please include a note in the return form if you would like reimbursement for the postage. Additionally, there will be no charge for reshipping the correct item.

Shipping Orders

All orders can be shipped directly to your doorstep. We take extra care in packaging and fully insure each order for a safe delivery.

If you prefer to visit our warehouse, you are welcome to make a purchase in person. We will be happy to ship the product to your home or to any delivery address you provide.

Shipping Carrier

We primarily use FedEx, DHL, UPS for our shipments. To ensure successful delivery, please provide a complete and accurate street address. If needed, you may also use the address of a friend or relative to facilitate delivery.

Return and Warranty Policy

Our return policy is built on customer-first principles. Thanks to clear product information and upfront service, our return rate is extremely low.

If the item you receive does not match your order, please contact us—we will cover return shipping costs. Our team is friendly and committed to resolving your concerns quickly and professionally.

All products are covered by the original manufacturer’s warranty. Terms and conditions vary between brands and products, so please check the included documentation for specifics. If you have any warranty-related questions, do not hesitate to contact us.

Please keep all original packaging and documentation to simplify any communication with us or directly with the manufacturer. Note that shipping and service charges are not included in warranty coverage.